โBeing different is not enough, because it's very easy to build a thing that's different from what exists today.โ
โThe hero customer was the consumer, not the merchants, so it was like literally in 100% of the trade offs the consumer's needs came first.โ
โMy process is just teasing out introspection, it's just like, 'Are you a person who is reflective about the decisions you've made?'โ