“All plane crashes are a series of bad decisions. None of the decisions by themselves is that bad, but when you add them up, it's bad.”
“If you believe what people say about you, if you believe what they did to you, then that destroys you. But if you go, 'That's not me,' you can overcome almost anything.”
“The expectation of some fairness... is what defeats people more than any other thing that I've seen, just in life.”
