Guest: Carole Robin - Stanford professor and co-founder of Leaders in Tech. Carole taught the renowned "Touchy Feely" course at Stanford's Graduate School of Business, which focuses on interpersonal dynamics and has been transformative for many leaders. Key Takeaways: 15% Rule for Disclosure: To build deeper relationships, disclose 15% more than you're comfortable with. This encourages reciprocal vulnerability and strengthens connections. Three Realities Framework: Recognize the three realities in interactions: your intent, your behavior, and the other person's perception. Stay on your side of the net by focusing on your intent and behavior to avoid assumptions. Feedback Formula: Use the structure "When you do X, I feel Y, because..." to give feedback that builds relationships rather than creating defensiveness. Art of Inquiry: Ask open-ended questions starting with what, when, where, and how to foster understanding and avoid defensiveness. Avoid "why" questions as they can make people defensive. Vulnerability in Leadership: Appropriate vulnerability can enhance leadership effectiveness by building trust and relatability. Topics Covered: Building relationships, feedback techniques, vulnerability in leadership, mental models, interpersonal dynamics, emotional intelligence.
“If you have none, it's unlikely you're going to experience quite as rich and full a life.”
“We're all works in progress, which means every relationship in your life is a work in progress.”
“In the absence of data, people make shit up.”
