“Every problem is our problem and radical accountability and ownership mentality helped us find opportunities that maybe the business wasn't explicitly asking us to solve.”
“If you can do nothing else, if you can't change them, at least recognize them and do what you can to mitigate the blast radius.”
“Having taste, having something that you were passionate about, that you have spent enough time learning and understanding and appreciating and critiquing and being frustrated with that you have a point of view that is potentially even polarizing is taste.”