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Jason M Lemkin

1 episode

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We replaced our sales team with 20 AI agents—here’s what happened next | Jason Lemkin (SaaStr)

Jan 1, 20261h 42m

Guest: Jason Lemkin - Founder of SaaStr. Jason is a leading authority in the SaaS industry, having created the world's largest community for SaaS and B2B founders. He was previously the CEO and co-founder of EchoSign, which he grew to over $100 million ARR before selling to Adobe. Key Takeaways: Sales Team Timing: Hire your first sales reps after closing the first 10 customers yourself and when sales occupy more than 20% of your time. Hire two reps to A/B test effectiveness. First Sales Hires: Look for quirky candidates who you would buy your product from, not necessarily those with the most impressive resumes. They should have a couple of years of B2B sales experience. VP of Sales: Hire a VP of Sales after two reps are hitting quota. They should be involved in deals and ideally carry a quota themselves to ensure they remain engaged in sales. Compensation Strategy: Focus on whether a sales rep can close more than they take home. Initially, allow them to keep 100% of what they close to build confidence and momentum. Product and Sales Alignment: Product leaders should be deeply involved in sales to understand customer needs and help close deals. Sales should have a set budget for feature requests to avoid constant disruptions. Topics Covered: Building a sales team, hiring sales reps, VP of Sales role, sales compensation, product and sales alignment, SaaS growth strategies.

Notable Quotes

“We're not really selling in B2B, we're solving problems.”

Sales Approach

“If you truly build a self-serve product, you can either never have a sales team or Slack defer it.”

Sales Team Necessity

“Too many producty founders find that, 'Hey, gosh, I'm going to have to do sales,' and they exit it.”

Sales Team Challenges