Kim Scott

Guest: Kim Scott - Author of "Radical Candor." Kim is a renowned expert in leadership and feedback, having coached at companies like Dropbox, Qualtrics, and Twitter. She was also a faculty member at Apple University and led teams at Google. Key Takeaways: Solicit Feedback Regularly: Begin by asking your team for feedback to build trust and improve your leadership. Use questions like, "What could I do or stop doing to make it easier to work with me?" Embrace Radical Candor: Balance caring personally with challenging directly to foster honest communication. Avoid falling into "ruinous empathy" by withholding necessary feedback out of fear of hurting feelings. Immediate and Specific Feedback: Provide feedback promptly and specifically, using the CORE framework (Context, Observation, Result, Next step) to ensure clarity and actionability. Cultural Impact: A culture of radical candor can prevent the loss of top performers who may leave due to frustration with unaddressed issues within the team. Leadership Self-Awareness: Leaders should be aware of their impact and be open to feedback, using it to improve their leadership style and team dynamics. Topics Covered: Radical Candor framework, giving and receiving feedback, leadership and management, company culture, personal growth, career development.