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Nick Turley

1 episode

Episodes

Inside ChatGPT: The fastest growing product in history | Nick Turley (OpenAI)

Aug 9, 20251h 35m

Guest: Nick Turley - Head of ChatGPT at OpenAI. Nick joined OpenAI three years ago when it was primarily a research lab and played a pivotal role in developing ChatGPT, taking it from concept to over 700 million weekly active users. Key Takeaways: Iterate Quickly: Nick emphasizes the importance of shipping quickly to learn from real-world use cases, noting that with AI, you often don't know what to polish until after you ship. Empower Teams: OpenAI's culture allows ideas to come from anywhere, fostering innovation by empowering small, interdisciplinary teams to work collaboratively. Focus on User Goals: ChatGPT is optimized to help users achieve their goals rather than maximizing engagement, ensuring it provides genuine value. Balance Speed and Safety: While speed is crucial for learning and iteration, OpenAI maintains rigorous safety processes, especially for high-stakes AI applications. Curiosity Over Experience: OpenAI values curiosity and the ability to ask the right questions over prior experience in AI, believing this leads to better problem-solving and innovation. Topics Covered: ChatGPT development, AI product management, user retention strategies, balancing speed and safety in AI, interdisciplinary team dynamics, future of AI interfaces, AI-driven growth strategies.

Notable Quotes

โ€œIf you surround yourself with people that give you energy and if you follow the things you're actually curious about, that you're going to be successful in this era.โ€

Career advice

โ€œIn a world where this thing can answer any question, asking the right question is very, very important.โ€

Curiosity

โ€œGreat product development is like jazz, where ideas could come from anywhere and you should be trying stuff out, having fun, having play in what you do.โ€

Product development analogy