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Shaun Clowes

1 episode

Episodes

Why great AI products are all about the data | Shaun Clowes (CPO at Confluent)

Dec 29, 20241h 21m

Guest: Shaun Clowes - Chief Product Officer at Confluent. Shaun has extensive experience in product management, having served as CPO at MuleSoft and Metromile, and spent six years at Atlassian where he built the first B2B growth team and created popular Reforge courses on retention and engagement, and data for product managers. Key Takeaways: Data-Centric AI Products: Successful AI products hinge on data quality and recency. The synthesis power of AI models like LLMs is only as good as the data they are fed. Product Management Focus: PMs should spend 80% of their time understanding the market, customers, and competitors, rather than getting bogged down in internal processes. Growth in B2B: Growth teams should prove their value, scale their operations, and integrate with other company functions to be effective. PLG (Product-Led Growth) can complement traditional sales strategies. Career Development: Diversifying experiences across different roles and industries can enhance versatility and problem-solving capabilities, akin to filling out a "bingo card" of skills. Decision-Making with Data: Use data as a compass rather than a GPS. Make decisions with 30-70% of the available data to avoid being too hasty or too slow. Topics Covered: AI and data management, product management strategies, B2B growth and PLG, career development, decision-making with data.

Notable Quotes

โ€œIf you're making a decision with less than 30% of the available data, you're making a big mistake.โ€

Decision making

โ€œA decision with too little data is fatal. A decision that takes too long and collects too much data is also fatal.โ€

Data in decision making

โ€œProduct management is ultimately about leverage, helping other people have dramatically more impact.โ€

Role of product management